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Personal Loan FAQs

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Do I have to be a credit union member to take out a loan?

Select Encompass Credit Union Ltd is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. You must be a member of the Credit Union to have a loan. To become a member, please click here and follow the prompts. ^

How much can I borrow?

The minimum amount you can borrow is $5,000 for a Personal Loan. You may wish to consider a credit card or overdraft for smaller amounts. The maximum amount you can borrow is $35,000 with an unsecured loan, although this will depend upon your circumstances. Secured loans are dependent upon the security offered. In all circumstances our personal loans are limited by your ability to meet your repayments. Do you wish to calculate how much you could borrow? Use our Loan Calculators. ^

How do I make repayments on the loan?

You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, Internet or telephone banking transfer, at any of our branches or by a transfer from another financial institution. Learn more about these methods of repayment. ^

How often will I receive information on my account?

Statements are produced at least every six months. Additional or duplicate statements can be requested at anytime from our office. Account information also available through our Internet and Phonelink services. ^

What security is required?

The security required will depend upon your individual circumstances. Examples of the type of security we may require are a mortgage over property and a Bill of Sale over an asset such as a motor vehicle. A fee is payable where this is required. ^

What happens if I get sick, have an accident or lose my job?

The best way to obtain peace of mind that your repayment obligations will be met in the case of accident, illness or involuntary unemployment is to take out insurance. Learn more about our Loan Repayment Insurance. ^

Do I need to take out insurance?

It is recommended that you take out insurance on your loan. Although it is not compulsory it is designed to cover your lending obligations in the case of sickness, accident or involuntary unemployment. Although you do not have to purchase your insurance through us, we do offer a range of insurance policies. Learn more about our Loan Repayment Insurance. ^

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  • Thank you so much for all your help along the way

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    You were vital to keeping everything running as smoothly as it did. I sincerely appreciate t

  • I have not experienced such excellent service when borrowing money

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    I really have to thank you for the work you have done today.

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  • Thank you again

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    Just want to take this time to thank you for your assistance with my paying off my home loan

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    Once again thank you for all your help. It really great to be treated like a person. ‒ Di

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  • Pleasant Experience

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    Nice to know a bank cares! ‒ Liz

     

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    This is why I've stayed with a credit union just love the personalised service :) Thanks

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    Thanks for your help through the process. Big tick for Select Encompass for being an easy-